82bd Privacy Policy

We collect various types of information to make your experience on the 82bd platform seamless, secure, and personalized. Details are provided below.

1.1 Information Provided at Registration

When you open an account with 82bd, we collect the following information:

• Full name (in both Bengali and English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Password (stored in encrypted form)
• National ID card or passport number (for identity verification)

1.2 Financial Information

We collect payment-related information to process deposits and withdrawals. This includes the mobile number associated with your bKash, Nagad, Rocket, or Upay account and transaction reference numbers. We do not store full payment card numbers or PINs.

1.3 Automatically Collected Information

The following information is collected automatically when you visit our website:

• IP address and device type
• Browser type and version
• Operating system
• Date, time, and duration of visit
• Browsing history on the website (which pages were viewed)
• Referring website address (if any)

1.4 Gaming Activity Information

To improve your gaming experience and ensure responsible play, we collect and monitor your gaming sessions, betting history, win and loss records, and bonus usage.

82bd uses collected information only for specific, legitimate, and transparent purposes. We process your information for the following reasons:

2.1 Account Management and Service Delivery

• Creating and managing your account
• Completing the identity verification (KYC) process
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional offers
• Delivering gaming services without interruption

2.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access and fraud
• Complying with anti-money laundering (AML) policies
• Preventing the use of multiple accounts
• Ensuring system security

2.3 Customer Service

Your contact information is used to communicate with you, resolve your complaints or requests, and notify you of important account updates.

2.4 Responsible Gaming

We monitor your gaming activity to detect problematic gambling behavior in a timely manner and provide the necessary support. Processing information for this purpose is essential to protecting our users.

2.5 Service Improvement

We analyze aggregated and anonymized data to improve the platform's functionality, usability, and overall experience.

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws and regulations.

3.1 Active Account Information

While your account is active, we retain all your profile and transaction information. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations.

3.2 Financial Transaction Records

Financial transaction records, such as deposit and withdrawal history, are retained for an extended period for legal requirements and potential dispute resolution.

3.3 Data Deletion Requests

You may request to close your account and have your information deleted. However, where there are legal obligations, active disputes, or fraud investigations, immediate deletion may not be possible.

3.4 Location of Data Storage

Your information is stored on secure servers. We ensure that any third-party server service providers comply with our security standards.

82bd never sells, rents, or commercially transfers your personal information to third parties. However, we may share information in limited circumstances.

4.1 Service Providers

Only the necessary information is shared with trusted service providers who assist in operating our services (such as payment processors, technology providers, and game providers). These providers operate under our instructions and cannot use your information independently.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from law enforcement agencies, or requirements under applicable law.

4.3 Fraud Prevention

Certain information may be shared with regulatory bodies or other gaming platforms to prevent fraud, combat money laundering, and detect illegal activity.

4.4 Business Transfers

In the event of a company merger, acquisition, or asset sale, your information may be transferred. We will notify you appropriately before any such change.

4.5 Consent-Based Sharing

Outside of the cases mentioned above, we will not share your information with third parties without your explicit consent.

Cookies and similar tracking technologies are used on the 82bd website. These technologies enhance your browsing experience and ensure the functionality of our services.

5.1 Essential Cookies

These cookies are necessary for the basic functionality of the website. They are used to maintain login sessions, perform security checks, and remember your preferences. Disabling these cookies may prevent the service from working properly.

5.2 Functionality Cookies

Functionality cookies are used to remember your language preferences, account settings, and customization options. They eliminate the need to re-enter the same settings on each visit.

5.3 Analytics Cookies

Analytics cookies are used to analyze website traffic, identify the most visited pages, and understand user behavior. This information is analyzed in aggregated and anonymized form.

5.4 Cookie Controls

You have the option to accept or reject cookies by changing your browser settings. However, disabling essential cookies may limit the service.

The security of your information is our highest priority. 82bd applies industry-standard security measures to keep your data protected.

6.1 SSL Encryption

All communication between our website and your device is protected by SSL/TLS encryption technology. This ensures that your login details, financial data, and other sensitive information are transferred securely over the internet.

6.2 Password Protection

Your password is never stored in plain text. Passwords are encrypted using strong hashing algorithms, making it impossible for anyone to recover the original password.

6.3 Access Controls

Only authorized personnel have access to your information, and they can only access the information required to carry out their responsibilities. All access is logged and regularly audited.

6.4 Security Monitoring

Our systems are under continuous security monitoring. Suspicious activity is detected immediately and the necessary steps are taken.

6.5 Data Breach Notification

If a data breach occurs and we believe it may significantly affect your rights, we will notify you and the relevant authorities as quickly as possible in accordance with applicable law.

You have a number of important rights regarding your personal information. 82bd respects these rights and helps you exercise them.

7.1 Right to Access

You have the right to know what information we have collected about you, how it is being used, and with whom it has been shared. You can contact [email protected] to request a copy of this information.

7.2 Right to Rectification

If any information we hold about you is inaccurate or incomplete, you may request that it be corrected. This can be done through your account settings or through our support team.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations, ongoing disputes, or regulatory requirements.

7.4 Right to Object to Processing

You have the right to object to the use of your information for marketing communications or profiling. Once you raise an objection, we will no longer process your information for that specific purpose.

7.5 Right to Data Portability

You are entitled to receive a copy of your personal information in a structured, commonly used format. Contact the support team to make this request.

7.6 How to Exercise Your Rights

To exercise any of the rights above, write to us at: [email protected]. We will try to respond to your request within 30 days of receipt.

82bd is a platform exclusively for adults. This service is only for those aged 21 and above.

8.1 Age Verification

We verify the age of all users during the registration process. We do not knowingly collect or process information from anyone under the age of 21.

8.2 Discovery of Minor's Information

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information.

8.3 Parental Responsibility

We urge parents and guardians — please monitor your child's online activity. If you suspect that a minor is using our platform, notify us immediately at [email protected].

82bd may update this privacy policy from time to time. This policy may be revised due to changes in business practices, the introduction of new technologies, or changes in legal requirements.

9.1 Notice of Changes

If any significant changes are made to the privacy policy, we will notify you by email or display a notice the next time you log in. The date on which the changes take effect will be clearly stated on this page.

9.2 Use of Service After Changes

Continuing to use the service after receiving notice of a policy change will indicate that you have accepted the revised policy. If you do not agree to the changes, you may request that your account be closed.

9.3 Previous Versions

We will provide copies of previous versions of this policy upon request. Please contact us at [email protected] for this.

If you have any questions or concerns about this privacy policy, or wish to exercise your data rights, please get in touch with us. Our privacy team is always ready to answer your questions.

Your privacy is of the utmost importance to us. 82bd is always by your side — to ensure a safe and transparent gaming experience.